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Knowledge Management Symposium: KM: Past, Present, and Future

    Wednesday, December 02, 2020: 1:00 PM - 1:40 PM
    / CEU Credits:NaN

    Speaker(s)

    Speaker (confirmed)
    Joseph "Joe" Koskey
    Director, Army Knowledge Management Proponent
    US Army Mission Command Center of Excellence
    Speaker (confirmed)
    David Van Laar
    Military Analyst/Capabilities Developer
    US Army Knowledge Management Proponent

    Description

    Knowledge as a Service (KaaS) is about delivering the right knowledge to the right person in the right context at the right time and the Digital Workplace provides the perfect platform in which to execute KaaS.

    The digital workplace will align technology, employees, and business processes to improve operational efficiency and meet organizational goals.  The digital workplace will be the platform that staff members will use to access all corporate knowledge to execute their jobs.  Cloud services, mobile and artificial intelligence are not only components of KaaS but are also important aspects of the digital workplace.  The use of these technologies will remove geographic barriers from collaboration and processes and ensure that knowledge is available remotely 24/7.  Common digital workplace and KaaS goals include using technology to improve collaboration, employee engagement, productivity, business processes, and content/knowledge management to facilitate the intelligent delivery of the right knowledge to the right person in the right context at the right time.


    Tracks: