Warrendale,  PA 
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 Press Releases

  • Organizations can boost productivity and improve customer experience with Verizon’s Business Communications suite

    Market demand for unified communications and collaboration tools fuels YoY double-digit growth


    NEW YORK – User friendly collaboration tools are essential for bridging geographically-dispersed workforces, suppliers and customers. These tools help streamline communications, accelerate productivity and deliver satisfying customer experiences in an increasingly global and digital economy. To address this growing business requirement, Verizon is enhancing its Business Communications portfolio - evolving One TalkSM with new functionality well suited for mid-market and multi-location organizations.

    “Employees need to rapidly and securely connect to corporate resources and to customers and suppliers from virtually anywhere and from a multitude of devices,” said Frank Ciccone, executive director of Advanced Solutions, with Verizon Enterprise Solutions. “This isn’t ‘nice to have; it’s ‘must have.’ In fact, year-over-year revenue growth of our collaboration portfolio is up 47% due to increasing customer demand for mobile collaboration apps and tools across a number of industries, including manufacturing, healthcare, travel and retail to name a few.”

    New One Talk capabilities

    Part of the Verizon Business Communications portfolio, One Talk is a unique mobile solution that offers business calling features typically only available on traditional office phones.  With One Talk, employees can move calls seamlessly between One Talk desk phones (available exclusively from Verizon) and smart devices over Verizon’s 4G LTE network. The new capabilities include:

    • Workspace collaboration– Group chat and live meetings with persistent storage and task management can now be added and quickly activated from smartphones, tablets, browsers and desktops with simple to use apps available on AndroidTM or iOS operating systems.
    • Multi-site business support - New administrative features, such as call queuing and processing, are now available for allowing business customers to set up and manage multiple departments and locations with One Talk. Ideal for organizations with branch sites for example, extension dialing can be enabled between locations, including those with a traditional PBX.
    • Additional enterprise features – Boosted collaboration and seamless customer experiences; on-site installation and setup; and, customizable policy management are additional benefits for enterprise customers looking to replace remote phone systems with cost-effective, mobile-first solutions.

    Industry recognition

    Gartner, Inc., recently positioned Verizon in the Leaders quadrant of the 2017 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide, for its ability to execute and completeness of vision[1].  Verizon is positioned highest in the Leaders quadrant for ability to execute.

    The Verizon Unified Communications and Collaboration as a Service portfolio encompasses the Hosted Collaboration Solution-based UCCaaS suite; Virtual Communications Express (VCE).

    Verizon Enterprise Solutions is joining business and technology executives at the 2017 Gartner Symposium & ITxpo (October 1-5, Orlando) to discuss how integration of technology-based solutions across an organization’s ecosystem is helping to solve complex business challenges and create new opportunities.

    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

    [1]  Gartner, “Magic Quadrant for Unified Communications as a Service, Worldwide” by Daniel O’Connell, Bern Elliott, Rafael A. Benitez. September 6, 2017.

  • The economics of the Internet of Things are increasingly compelling, with B2B reaping the lion's share, according to new Verizon report

    B2B can generate nearly 70 percent of potential value enabled by IoT, with 73 percent of executives either researching or currently deploying IoT


    • Opportunity for revenue growth is the biggest factor driving IoT adoption
    • Regulatory compliance remains a driving factor behind enterprise IoT implementation
    • Standards, security, interoperability and cost make up over 50 percent of executive concerns around IoT

    NEW YORK - The Internet of Things ("IoT") is at the core of digital transformation in 2017, with 73 percent of executives either researching or currently deploying IoT. Manufacturing, transportation and utilities make up the largest percent of investments, while insurance and consumers represent the fastest areas of spending growth. With 8.4 billion connected "things" in use in 2017, up 31 percent from 2016, and network technology, cost reductions and regulatory pressures driving adoption, business leaders are not only paying attention, they're getting in the game according to a new report released today by Verizon. Titled "State of the Market: Internet of Things 2017," the report includes insights from a study commissioned by Verizon, third party research and other new findings.

    Early adopters get a head start

    The economics of IoT are increasingly compelling and the B2B space will benefit first, generating nearly 70 percent of potential value enabled by IoT. And while enterprises across industries continue to develop and pilot use cases to ensure real-time visibility into data around assets, equipment, power management and public safety – everything from construction industries employing drones for site inspections to government municipalities creating "smart" communities - hesitancies related to IoT still remain. As Verizon's report highlights, four key concerns stand out for over 50 percent of business executives when exploring IoT:

    • Standards
    • Security
    • Interoperability
    • Cost

    These uncertainties, along with apprehension around scalability and simplicity, are holding businesses back from full IoT deployment, with many still in proof-of-concept or pilot phase. Early adopters seem largely focused on proving out simple use cases to track data and send status alerts, just starting to realize the full value IoT has to offer in driving growth and efficiencies across business.

    The barriers are eroding

    The report highlights new network technology across the industry - most significantly, the introduction of the first nationwide CAT-M1 network by Verizon in 2017, and with it, cost reductions in connectivity plans; changing consumer behaviors as they relate to the new sharing economy; and regulatory requirements spanning healthcare, food, and air space. These are just a few of the driving factors of IoT adoption and advancement this year, an ecosystem that will see more than $2 trillion in spend by 2017.

    The report also sheds light on how businesses should be thinking about IoT moving forward and addresses many of the concerns expressed by executives surveyed. Specifically:

    • Simplicity and integration: IoT platforms, like Verizon's ThingSpace, will become even more seamless and streamline the deployment of applications, giving developers simplified access to new tools and resources for IoT use cases. In addition, we'll see ongoing consolidation of the IoT market space.
    • Cost: new CAT-M1 technology and chipsets will reduce costs of connectivity and enable more widespread adoption by businesses large and small.
    • Security: securely collecting, analyzing and integrating data will continue to be at the forefront, with solutions like Verizon's Security Credentialing, (based on a standard adopted by the GSMA) and Software-Defined Perimeter services, which help protect at the platform, network and device level.

    Bringing IoT to life

    Some of the case studies highlighted in the report include:

    • IoT-enabled Track and Trace technology helping pharmaceutical enterprises, like Aegerion Pharmaceuticals, thwart counterfeiting and meet the requirements of the U.S. Drug Supply Chain Security Act (DSCSA).
    • Drones enabling utility and construction firms, like Hensel Phelps, to carry out maintenance and inspections without having to dispatch workers.
    • Unmanned aerial vehicles revolutionizing the insurance industry, with 70 percent of Fortune 500 property and casualty companies utilizing drones to perform inspections and other claims-related work.
    • Smart communities. Providing actionable traffic insights; making parking seamless; bringing communities together and bridging the digital divide in forward-thinking municipalities like Boston, Sacramento and Kansas City, among others.
    • Government and private industries joining the sharing economy. Columbus Yellow Cab is using Verizon Share solutions to automate and streamline cab reservation and payment process for its full fleet of cabs and drivers across Ohio. Yellow Cab's drivers, known as Driver Partners, leverage Verizon's Share Solution to more easily locate and rent available cabs, creating an on-demand, self-service approach to gaining access to vehicles.
    • Electricity companies moving to smart-reader/smart grid cloud technologies to enable 4G LTE connected meter reading, outage and restoration notifications, providing actionable insights and data for future planning.

    "Over the past year, industry innovators in energy, healthcare, construction, government, agtech and beyond have not only piloted, but in many cases, deployed IoT technology to improve business efficiencies, track and manage assets to drive value to the bottom line. In 2017, advancements in technology and standards, coupled with changing consumer behaviors and cost reductions, have made IoT enterprise-grade, and it's just the tip of the iceberg in driving economic value across the board," said Mark Bartolomeo, VP of IoT Connected Solutions at Verizon.

  • Security threat protection extends across the enterprise network with Verizon Virtual Network Services - Security with Check Point

    Verizon expands the software-defined technology ecosystem with security offering for network reliant applications


    NEW YORK - Global enterprises facing security concerns inherent in managing network reliant applications in an on premise, public or hybrid cloud environment can now rely on Verizon Virtual Network Services - Security with Check Point. Check Point Software Technologies Ltd. is the latest in a growing list of enterprise security companies to imbed their security offering within Verizon Virtual Network Services, joining Palo Alto, Fortinet, Juniper and Cisco. Verizon is creating the software-defined technology ecosystem which makes it easy for global enterprises to deploy and manage virtual networks which require flexible bandwidth and trusted security.

    "Cyber security in the cloud is currently fragmented, made up of mainly 'detection only' based solutions and fails to protect enterprises from current or future cyber-attacks," said Pierre-Paul Allard, head of worldwide sales, Check Point Software Technologies Ltd. "Check Point Infinity is a fully consolidated cyber security architecture that provides the high-level, pre-emptive threat prevention across networks, cloud and mobile devices, and we are delighted that it is now available to users of Verizon Virtual Network Services."

    Virtual Network Services - Security with Check Point seamlessly extends threat prevention security across the virtual network and provides added visibility into virtual traffic to help protect against even the most sophisticated cyber-attacks. It is designed to protect traffic, assets, data and workloads hosted in corporate data centers, customer locations or virtually in the cloud, protecting traffic both inside and outside the enterprise perimeter. Companies can help secure their physical network and cloud with the same policies, simplifying security management and accelerating the secure delivery of applications.

    "We add virtual network services to our portfolio to give our customers choice and flexibility to manage and secure their networks as they see fit," said Shawn Hakl, Verizon's VP of new products and innovation. "With Verizon Virtual Network Services, our customers can deploy network services as applications that traditionally are provided over multiple appliances, on demand, via a centralized orchestration engine complete with closed-loop service assurance." 

    Virtual Network Services operates on a utility based contracting and billing model; providing network functions in an "as-a-service" fashion, without the associated devices or vendor lock-ins. 

    With Virtual Network Services, the complexity of implementing, managing and maintaining multi-vendor hardware and software solutions is simplified offering flexibility to change vendors and functionality as the needs of a business dictate.  Verizon recently announced Hosted Network Services, enabling customers to deploy multiple functions, such as SD-WAN, security and WAN acceleration via Verizon’s software-defined global datacenters.

  • Verizon to build dedicated network core for public safety

    Will also offer priority access and preemption at no charge for first responders


    NEW YORK - Reaffirming our decades-long commitment to public safety, Verizon will make substantial investments in new network capabilities, as well as expanded products and services, to enhance our industry-leading 4G LTE network for public safety.

    Verizon is responding to requests from public safety agencies and will:

    • Build and operate our own private network core dedicated to public safety communications. The network core manages and directs all communications functions, like network access and call routing. The dedicated public safety core will operate separately from our commercial core and provide first responders with access to the company's 2.4 million square mile 4G LTE network.
    • Make priority access and preemption services available to public safety when necessary and at no charge.
    • Invest in new mission-critical 4G LTE voice communications to complement existing services such as Push-to-Talk Plus. PTT Plus already includes interoperability with existing Land Mobile Radio networks.

    "We stand with the public safety officials that keep our cities, communities and neighborhoods safe," said John Stratton, Verizon executive vice president and president of global operations. "Support for public safety is in our company's DNA and our commitment to them never waivers."

    Verizon's public safety network solution does not require that states opt-out of FirstNet, does not require access to any federal funding provided to FirstNet, and does not require any financial commitment from states to support network deployment. The creation of this dedicated public safety network core will be fully funded by Verizon. We will also make available multi-band devices that will provide access to Band 14 spectrum and enable full interoperability with any Band 14 radio access networks (RANs) deployed by FirstNet.

    "We're making the investments necessary to give public safety access to the best possible network coverage, reliability and capability, when and where they need it," said Michael Maiorana, senior vice president, Public Sector for Verizon. "Our public safety network will provide a comprehensive and cost-effective solution for public safety, and we'll continue working to offer first responders the network reliability and access to innovative services they need to keep our communities safe."

  • Verizon Enterprise Solutions extends Networking as a service to the cloud

    Global enterprises can now use Virtual Network Services to manage the performance and security of cloud transactions


    NEW YORK – As enterprises and government agencies increasingly deploy cloud-based solutions, they look for performance and security in their cloud-based applications.  With Verizon’s Virtual Network Services (VNS) on the Amazon Web Services (AWS) cloud, customers get the end-to-end visibility and the control needed to effectively manage mobile-to-cloud transactions. Verizon’s VNS service on AWS complements Verizon’s vision and investment in the software-defined networking (SDN) and network functions virtualization (NFV) ecosystem by helping to enable global enterprise customers to securely connect, deploy and manage virtual networks.

    Available immediately, this offering is designed to provide AWS users with services to help control network and security policy, using SDN-based technology, from the enterprise edge directly into their Amazon Virtual Private Cloud (Amazon VPC) instance.

    “With this enhancement, Verizon will help enterprise and government organizations to confidently implement mission critical solutions in the cloud,” said Shawn Hakl, vice president of networking and innovation, Verizon. “This offering will help our enterprise customers be able to balance agility, performance, cost and security necessitated by the growth of mobile-to-cloud applications and the Internet of Things.”

    Through Verizon’s new VNS service, enterprise customers leveraging AWS will be able to operate an “elastic” hybrid network that can be altered to meet dynamic business requirements – such as the number of company locations and users, bandwidth required by application, storage and backup requirements, and application use by employee – all through Verizon and AWS.

    "Global businesses trust Verizon to help them implement the right technology strategy to achieve their goals," said Joshua Hofmann, global lead partner ecosystem, Amazon Web Services, Inc. "Verizon’s deep networking and services experience, as well as the scale and flexibility of AWS, provide an invaluable combination for enterprises looking to become more agile, create new efficiencies and grow their business into the future.”