Dr. Yates' team of researchers is focused on inventing, prototyping, and driving new technologies and analytics that enable new services, enhance customer network experience, drive new levels of Operational automation and address complex cross-layer issues across AT&T’s network. Partnering closely with academia, internal AT&T teams, and broader industry partners, her team's cutting-edge innovations are widely deployed and utilized across AT&T’s global networks and the broader industry.
Jen has a Ph.D. from The University of Melbourne, and Bachelor of Engineering (Honours) and Bachelor of Science degrees from the University of Western Australia. Jen was inducted into the Women in Technology’s Hall of Fame in 2016, and has been honored with the AT&T Fellow Award in 2012, the Science and Technology Medal in 2006, and the Victorian Photonics Network Achievement Award in 2004. Jen was also named a Top Young Innovator by MIT Technology Review in 2003. Jen holds over 30 patents for her groundbreaking research in networking.