Neustar, Inc.

Sterling,  VA 
United States
http://www.neustar.com

Neustar Risk & Fraud solutions provide trusted insights into who’s on the other end of every interaction with rich, real-time authoritative data and dynamic attributes. Featuring the industry’s most comprehensive identity resolution, Neustar helps government organizations mitigate fraud & risk, while simultaneously enabling a frictionless experience across all citizen contact channels, both offline and online, to help drive the connected world forward with trusted, holistic identity resolution.


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 Press Releases


 Products

  • The Trusted Caller Flow™ Solution
    How Contact Centers Are Reducing Costs While Giving Better Service...
  • Inbound Authentication
    Identify and authenticate inbound callers before they hear “Hello.” Give trusted callers faster service. Flag less-trusted callers for closer scrutiny. Maximize operational efficiency....

  • If your call center struggles to match unrecognized numbers to customers’ CRM records quickly, or squanders the first 30-90 seconds of the call asking challenge questions, then you’re frustrating your customers and leaving yourself exposed to sophisticated fraudsters. It’s time to close the gap between caller identification and authentication.

    The faster you can authenticate the person on the other end of the line—over thousands of inbound calls every day—the better you’ll be able to deliver the experience consumers expect, without compromising on security or operational efficiency.

    Only Neustar Inbound Authentication identifies unknown callers and confirms their identities, instantly. Route authenticated callers into a Trusted Caller Flow™ for quick problem solving. Give closer scrutiny to less-trusted callers only. Eliminate the need for time-consuming and ineffective knowledge-based authentication (KBA) questions, improve customer satisfaction, increase operational efficiency, and focus your fraud-fighting efforts.


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