Uncovering critical data that ensures value such as citizen behaviors, constituent expectations, and employee needs, we leverage this data, best practices, and technical know-how to create solutions with lasting value. From strategy to prototyping or whether agile or waterfall, IXP meets agencies where they are to deliver targeted results.
Problem Phase - Discover + Plan
Falling in love with solutions creates products and services that miss the mark. Successful organizations first understand the problem space to identify and tackle the issues that matter. IXP provides strategy, research, and analysis to uncover the critical challenges and to create an actionable roadmap for next steps.
For example: roadmaps, current state analysis, contextual inquiry, journey maps, personas, workshops, north star models, project charters, experience briefs, and storyboards.
Solution Phase - Design + Validate
IXP guides teams through exploring, ideating, and validating the possibilities to formulate worthwhile and effective solutions. From iterative sprints to rapid delivery, we provide end-to-end design and testing services to fit your specific needs.
For example: use cases, stories, site maps, content strategy, wireframes, comps, design specs, low-fidelity prototypes, usability testing, style guides and design systems.
Implementation Phase - Build + Maintain
IXP services span the implementation phase from development and testing to governance and measurement, to propel execution and support lifecycle maintenance. We ensure continuous focus on your mission-based objectives to fulfill employee, constituent, and citizen needs.
For example: UI development, back-end development, user acceptance testing, end-to-end testing, training, governance, design ops, design system, gap analysis, and measurement.
To learn more about product + experience design services, schedule an appointment with us at FedID 2020 or contact us online or via email: firstname.lastname@example.org