Don Means is the Director, Operations and Infrastructure Center, Defense Information Systems Agency. He provides, coordinates and synchronizes capabilities and services that are always available, reliable and secure in support of the DoD Information Network. He is responsible for the delivery and operation of secure world-wide enterprise information technology services, and is driving to improve operating efficiency, command and control, and velocity of action while enabling the efficient and effective execution of DISA’s global combat support missions.
He previously served as the Defense Enclave Services executive and National Leadership Command Capabilities executive, Defense Information Systems Agency. As the Defense Enclave Services executive, he oversaw the Fourth Estate Network Optimization information technology initiative. 4ENO is a bold, aggressive reform program designed to transform the way DoD delivers IT by creating a better digital enterprise. As a first step, 4ENO unifies defense agencies and DoD field activities networks and service desks under DISA as the single service provider to improve visibility of cybersecurity vulnerabilities, reduce operating expenses and create a consistent end user experience.
Means also led the NLCC Services and Infrastructure Office and Compartmented Enterprise Services Office which provide unified services for Special Access Program IT, Presidential/Senior Leader Communications, Nuclear Command, Control, and Communications, and Continuity of Operations/Continuity of Government Communications.
Means served 15 years in various operational and staff assignments in both the active duty and Reserve forces. He began his career when he was commissioned as a Navy officer through the Naval Reserve Officers Training Program in 1989. After completion of Advanced Overwater Jet Training, he was designated a naval flight officer and assigned to Fleet Air Reconnaissance Squadron FOUR in Patuxent River, Maryland where he qualified as a navigator, airborne communications officer, mission commander, and an instructor. Following that assignment, he served at the Pentagon in the National Military Command Center as a communications officer.
Means spent several years as a senior engineer and analyst with Raytheon, where he planned and implemented operational assessments for DISA. He entered federal service in 2000 with DISA and has worked in various engineering and leadership capacities at DISA over the last 20 years.
Means has numerous military awards including the Defense Meritorious Service Medal. He received his Bachelor of Science degree in electrical engineering from the Illinois Institute of Technology in 1989, and his Master of Science degree in national resource strategy from the Industrial College of the Armed Forces at the National Defense University in 2009. He also completed the Senior Executive Fellows program at Harvard University Kennedy School of Government in 2010.